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CONTACT SUPPORT

Please use the below form to contact our support team. If you are contacting our support on behalf of one of our customers, please name the customer in the "message" field.  If possible, please make sure to...

  • describe the issue in as much detail as possible and provide steps on how to reproduce it.
  • provide the exact Strawberry version number
  • when applicable, provide screenshots/videos or log files. If you wish to send attachments larger than 20 MB, please use WeTransfer or another file-transfer service of your choice.
  • provide access to a computer on which our support can reproduce the issue. You may use Teamviewer or Anydesk for that purpose

Maximum size: 20MB.
Allowed file types: .jpg, .jpeg, .png, .gif, .pdf, .txt, .csv, .xls, .xlsx, .doc, .docx, .mp4, .mov.